Exception handling
Offer changes after approval; borrower declines; co-borrower signature pending.
The LOS / Core Banking owner decides whether to amend, cancel or request a new signature. Reconcile delayed callbacks against the original transaction before creating a replacement.
Handoff evidence
- Loan agreement, repayment schedule and loan disclosures — Version and reference
- Borrower and credit officer — Roles and authority
- Approve credit and finalize the loan offer — Decision and time
- Signing — Authorization, route and verification result
- DMS / Core Banking handoff — Acknowledgement and exceptions
This is a reference implementation workflow. The organization determines business policy, legal requirements and acceptance conditions.