Mobile-ID · Digital Trust
ISO/IEC 27001 · FIDO2 · OpenID — View scope
SOLUTION · USE CASE

Policy Issuance

The insurance system completes underwriting and finalizes terms before presenting the policy pack to the applicant.

CONCEPTUAL

Business implementation record

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Business implementation record
Control pointApplicable design
ActorsPolicyholder, agent and underwriter
TriggerUnderwrite, finalize terms and approve issuance
Source systemPolicy administration system
DocumentsProposal, insurance policy and terms
Approval controlUnderwrite, finalize terms and approve issuance
Identity and authorityMatch the participants, representation authority and document scope before requesting authorization.
Signing routeAPI or Agent connects an agreed VNeID/RS-HUB or Trusted SIC route; fallback requires an approved deployment policy.
Business exceptionsCoverage change; premium unresolved; endorsement not accepted
Downstream systemPolicy administration / DMS
CONCEPTUAL

Responsibility from approval to handoff

  1. 01
    Policy administration system

    The insurance system completes underwriting and finalizes terms before presenting the policy pack to the applicant.

  2. 02
    Policyholder, agent and underwriter

    Applicant; underwriter; insurer signer review the document and representation authority before authorizing signing.

  3. 03
    Mobile-ID Sign

    Correlate the signing request with application, policy and insurance terms and its approved version; retain the transaction reference.

  4. 04
    CA / RSSP

    The approved provider creates the signature using the applicable certificate and authorization; do not change routes without approval.

  5. 05
    Policy administration / DMS

    Retain the policy pack and matching terms; track policy delivery separately from signing.

CONCEPTUAL

Record-specific exceptions and evidence

Exception handling

Coverage change; premium unresolved; endorsement not accepted.

The Policy administration system owner decides whether to amend, cancel or request a new signature. Reconcile delayed callbacks against the original transaction before creating a replacement.

Handoff evidence

  • Proposal, insurance policy and terms — Version and reference
  • Policyholder, agent and underwriter — Roles and authority
  • Underwrite, finalize terms and approve issuance — Decision and time
  • Signing — Authorization, route and verification result
  • Policy administration / DMS handoff — Acknowledgement and exceptions

This is a reference implementation workflow. The organization determines business policy, legal requirements and acceptance conditions.

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