Mobile-ID · Digital Trust
ISO/IEC 27001 · FIDO2 · OpenID — View scope
GOPAPERLESS AGENT

GoPaperless Agent on macOS

Prepare macOS, obtain the correct distribution channel and configure trust using the applicable documentation.

USER JOURNEY

GoPaperless Agent on macOS

  • OS and package architecture
  • Assigned CA profile
  • Check Keychain and applications

Prepare and obtain the application

  • Quantera documentation lists macOS 10.15 or later. Check the current package requirements before installing.
  • Confirm Intel/Apple Silicon support and the signing application with your deployment team.
  • Open the official distribution page for the package or listing provided to you.
  • Use the instructions for that package; Windows EXE steps do not apply to macOS.

Source documentation: GoPaperless Agent · Quantera

Trust CAs using the supplied configuration

  1. Inspect the configuration

    Use only a profile provided through a trusted deployment channel; inspect its contents and issuer before approving.

  2. Open Profiles

    The source uses System Preferences → Profiles. The location may differ on newer macOS versions.

  3. Select the profile

    Select GoPaperless Agent Cert, inspect its details and choose Install only for the assigned configuration.

  4. Confirm

    Choose Install again and authenticate locally when requested. Never send your computer password to support.

  5. Check

    Compare the CAs added to Keychain with the supplied configuration; stop real signing if anything is unexpected.

Source documentation: GoPaperless Agent · Quantera

Sign in and perform a first test

  • Open Agent and use the sign-in method enabled for your account.
  • Check the certificate subject and its availability in the signing application.
  • Sign a non-sensitive test document and inspect the output and signature.
  • Successful sign-in does not replace consent for an individual signing request.

When the application or certificate is missing

  • Check whether the supplied package supports your OS and CPU.
  • Check account status, certificate provisioning and trust configuration.
  • Contact IT with the OS and application versions, error and time. Do not install arbitrary CAs as a workaround.

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