Mobile-ID · Digital Trust
ISO/IEC 27001 · FIDO2 · OpenID — View scope
GOPAPERLESS AGENT

Certificates in GoPaperless Agent

Inspect certificates, refresh the list and check the subject before signing; issuance and renewal follow the provider’s process.

USER JOURNEY

Certificates in GoPaperless Agent

  • Subject and issuer
  • Validity and purpose
  • Refresh · Issue · renew · revoke

Two observed issuance journeys

The VNeID recording shows provider selection, approval and issuance history. The SIC recording shows Passkey confirmation and certificate issuance waiting. Do not assume identical interfaces or conditions for all providers.

View and refresh on Windows

  1. Sign in

    Sign in to Agent with your assigned account.

  2. Open management

    In System Tray, select the Agent icon and then GoPaperless Agent.

  3. Inspect details

    Double-click a certificate to open the Windows certificate viewer; check subject, issuer, validity and purpose.

  4. Refresh

    Choose Refresh to reload certificates from the service. Refresh success is not proof of validity for every purpose.

Source documentation: GoPaperless Agent · Quantera

When no certificate is available

  • Check the signed-in account and provider.
  • Check issuance status and organizational representation authority.
  • Use the CA support process; never substitute another person’s certificate.

Issuance, renewal and revocation

If the table is wider than its frame, scroll horizontally to see all columns; use arrow keys when the table region has focus.

Issuance, renewal and revocation
NeedAction
New certificateFollow the applicable provider’s identity and issuance process.
Expiry approachingCheck the CA renewal channel and conditions before an important transaction.
Suspected account compromiseStop signing and notify the security contact and provider.
Revoked or expiredDo not use for new requests; assess past results at signing time and within validation scope.

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