GOPAPERLESS AGENT
Enterprise Agent deployment
Approve the configuration, pilot representative devices and control changes before a wider rollout.
USER JOURNEY
Enterprise Agent deployment
- Configuration and ownership
- Representative test devices
- Support and change control
Deployment responsibilities
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| Role | Responsibility |
|---|---|
| Enterprise IT | Package source, installation permissions, OS/applications and device policy. |
| Service team | Route, account and certificate configuration and contracted support. |
| User | Review the request and approve signing of the intended document. |
| Operations | Record versions, errors, transaction references and reconciliation results. |
Pilot before rollout
Choose representative devices
Cover actual OS, architecture and applications and record the configuration.
Install from a trusted source
Use the official IT-reviewed package; an EXE does not imply MSI/PKG or silent-install support.
Test functions
Test sign-in, certificate access, signing, rejection, disconnection and validation.
Approve rollout
Record results, support ownership and recovery procedures before expansion.
Diagnostic data
- Collect versions, time, failed step and transaction reference.
- Filter personal information before sharing logs.
- Never send private keys, passwords, PINs or real documents to a demo channel.